book ferry online
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Booking 33 1 75 430 212
Monday to Sunday : 10h - 20h

The most frequently asked questions :


BOOKING
How many passengers may I reserve at the same time?
You can take a maximum of 4 passengers, if not it is necessary preferable to split the reservations to be able to benefit from a maximum number of persons.
What is the minimum deadline to reserve on Internet?
You can reserve on www.maroc-ferry.com internet or our call center 01 75 430 212 to has the day before the departure.
How to change the name of a passenger on a ticket ?
To ask for a modification has Morocco-ferry in 0175430212 or to send an e-mail.
How to cancel my ticket ?
For any cancellation of your note(ticket) we invite you has to call our call center on 01 75 430 212 or to send us an e-mail on contact@maroc-ferry.com.
In what currencies do I have to pay my ticket ?
In what currencies do I have to pay my ticket ?
What are the chaps of boats?
Ferry and Expresses according to the available funds and your reservation
Have I needed of an insurance?
no the insurance is included
How long before to appear at the port?
For the crossings has to leave Almeria it's better to be at least 2 hours early. And for Algeciras one hour in advance.
Details of cabins?
Simple cabin, double or quadruple cabin
What the maximum age for a child?
For the crossings to Melilla or Ceuta, the maximal age for a child is 13 years, and for Nador, Tangier, Ghazaouete, Oran, the age maximun is 11 years.
How to obtain boarding passes?
To obtain the boarding pass it is necessary to arm itself with the electronique ticket and with the passport of the passenger and go to the Harbour station of the Port of departure.
I am in Belgium, Holland, or in Spain, how to contact Morocco-ferry.com?
You can visit our www.maroc-ferry.com web site or call us in 00 33 1 75 430 212 accessible of any country.
PAYMENTS
May I pay my on-line ticket safely?
Yes you can pay your ticket of boat on our web site safely, the paiment is secured by our partner forks: Mutual Credit
CHANGES AND CANCELLATIONS
How to modify my ticket?
For any modification on your ticket please contact our call center 01 75 430 212.
I did not receive my ticket
Once you have reserve and to pay your ticket, you will receive it in the minutes which follow on your limps e-mail…
If I am on the road and what I break down, how not to lose my ticket?
Your ticket is modifiable, us to call impérativement48 Hour before your departure to modify you the ticket.
IMPORTANT INFORMATION
How to reserve on Morocco-ferry.com?
Choose a route: city of departure, city of arrival (Example: Algesiras-Tanger) 2. Consult the available funds according to your dates of journeys. Choose an accomodation: armchairs or cabin. 3. Post (show) the corresponding price(prize). 4. Pass in the stage of reservation itself. 5. Pay 6. Print notes (tickets) received on your limps e-mail
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